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Morristown Ford Service Center FAQs

Does the Farris Motor Company Ford service center in Morristown use genuine Ford parts?

Yes. Our Morristown Ford service center uses Motorcraft and genuine Ford OEM parts on every repair, which protects your vehicle's warranty and resale value. We keep the most common parts for F-150, F-250, Super Duty, Explorer, Escape, Bronco, and other Ford models in-house, so most repairs are completed without the parts-order delays drivers run into at independent shops.


Where do I take my Ford F-150 or Super Duty for service in Hamblen County?

The Farris Motor Company Ford service center in Morristown is the closest factory-authorized Ford service location for drivers in Hamblen County and northern Jefferson County. Our technicians are Ford Senior Master Certified and equipped to handle everything from routine oil changes on your F-150 to diesel service on Super Duty trucks and warranty work on newer Broncos and Mavericks.


Can I get my Ford recall work done at the Morristown Ford service center?

Yes. Any open Ford recall on your vehicle can be performed at our Morristown Ford service center at no charge, regardless of where you originally purchased the vehicle. Call ahead or schedule online with your VIN, and we'll verify the recall, order any parts needed, and get you in as quickly as possible — usually within the same week.

Does the Morristown Ford service center offer The Works oil change package?

Yes. Our Morristown Ford service center offers The Works package, which bundles a synthetic blend oil change, tire rotation, multi-point inspection, brake check, fluid top-off, and battery test at one price. It's the easiest way to keep your F-150, Explorer, or Escape on its recommended maintenance schedule without paying for each service à la carte.